Terms and Conditions
These terms and conditions govern the use of Ragnabet Casino and apply to every player who creates an account. By registering, a player confirms they have read, understood, and agreed to the terms set out below. Ragnabet reserves the right to update these terms periodically, with changes posted on this page and taking effect from the date of publication.
1. Eligibility
Players must be at least 18 years of age, or the legal gambling age in their province of residence if higher, to register an account. Ragnabet reserves the right to request proof of age and identity at any point, and accounts found to belong to underage individuals will be closed immediately, with any balance forfeited. Players are responsible for confirming that online gambling is legal in their province or territory before registering.
2. Account Registration
Each player may hold only one account. Duplicate accounts, including accounts registered under a different name but linked to the same household, payment method, or device, may be closed and any associated bonus funds or winnings voided. Players must provide accurate personal information during registration and keep account details current, including contact information and payment method ownership.
3. Deposits and Withdrawals
All transactions on Ragnabet process in Canadian dollars. Minimum and maximum deposit and withdrawal limits vary by payment method, as detailed on the payments page. Withdrawals require identity verification the first time a player cashes out, consisting of a government-issued ID and proof of address. Ragnabet reserves the right to request additional verification at any time to confirm payment method ownership or prevent fraud.
| Transaction Type | Requirement |
|---|---|
| First Withdrawal | Identity and address verification required |
| Subsequent Withdrawals | Standard processing, no re-verification needed |
| Payment Method | Must match the name on the account |
4. Bonus Terms
The welcome bonus offers a 150% match on a player’s first deposit, up to a maximum bonus of 2,000 CAD. A minimum deposit of 20 CAD is required to activate the bonus. The bonus carries a 35x wagering requirement on the bonus amount before it converts to withdrawable funds. Slot games contribute 100% toward the wagering requirement, table games contribute 10%, and live dealer games contribute 0%. The maximum bet while a bonus is active is 10 CAD per spin or hand; wagers above this limit may void the bonus. Bonuses expire 30 days after activation if the wagering requirement has not been met. Maximum winnings convertible from the bonus are capped at 5x the original bonus amount. Only one welcome bonus is permitted per household, payment method, or verified identity.
Weekly promotions, including Reload Tuesday, Free Spins Friday, and Weekend Cashback, follow the same general wagering structure unless otherwise stated at the time the promotion is announced. Ragnabet reserves the right to modify, suspend, or withdraw any promotion at its discretion, with reasonable notice provided where practical.
5. Bonus Abuse
Ragnabet monitors for betting patterns designed to exploit bonus terms without genuine gameplay risk, including but not limited to covering bets across opposite outcomes on the same game to lock in a result while avoiding risk. Accounts found engaging in such patterns will have associated bonuses and winnings voided, and repeat violations may result in account closure.
6. Game Fairness
All games offered on Ragnabet use certified random number generators, independently audited to confirm published return-to-player percentages reflect actual game behaviour. In the event of a technical malfunction affecting game outcomes, Ragnabet reserves the right to void affected rounds and refund wagers placed during the malfunction.
7. Responsible Gaming
Ragnabet provides tools including deposit limits, time-out periods, and self-exclusion options, accessible through account settings. Players concerned about their gambling habits are encouraged to contact Gamblers Anonymous or a provincial problem gambling helpline for support. Ragnabet is committed to player protection and will assist any player who requests to activate self-exclusion tools.
8. Account Closure and Suspension
Ragnabet reserves the right to suspend or close an account found in violation of these terms, including fraud, bonus abuse, underage registration, or providing false information during registration or verification. Any pending withdrawal from a closed account will be reviewed on a case-by-case basis in accordance with applicable regulations.
9. Limitation of Liability
Ragnabet is not liable for losses arising from a player’s internet connection, device malfunction, or third-party payment processing delays outside of Ragnabet’s direct control. Players acknowledge that gambling involves financial risk and that past results do not guarantee future outcomes.
10. Governing Law
These terms are governed by the laws applicable to the jurisdiction under which Ragnabet’s gaming licence is issued. Any disputes arising from the use of this site will be resolved in accordance with that jurisdiction’s legal framework.
11. Contact
Questions regarding these terms can be directed to Ragnabet support through live chat or by email. Ragnabet aims to respond to all terms-related inquiries within 24 hours.